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Know thy competition.. Find out better and more useful ways of conducting business... Get ideas or just get inspired! This is why we have, in association with amazon.com (the best bookseller on the Internet), developed this bookstore. All of the following books have been read by our Associates, and are recommended by them.

We will continue to update this book listing to keep it as current as possible. Please note that if you wish to purchase any of our recommended books listed below, simply click on the book itself or the "Order Now" button, and you will be redirected to amazon.com to finish your purchase on their secure server. It's easy... fast... quick... and a better bargain than going to a real bookstore.

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OUR TEAM PICK OF THE MONTH...

Order Jobtalk Now!
Jobtalk

By Tex-Mex Communications

Tex-Mex Price: ONLY $39.99
Paperback - 3 piece package includes 8.5" x 11" Home Study Edition, Pocket Field Guide and Audio CD

Landscape Professionals—At $39.99, Tex-Mex Communication's new product, Jobtalk, is one of the most economical and easy solutions to help landscapers give instructions in Spanish to Hispanic employees. Hispanic employees are willing to work hard and want to do a good job—all they need are clear instructions. Everyone wins when supervisors are able to give instructions in English and Spanish. Morale is improved. Productivity increases. Mistakes decrease. This is a low-cost high-return investment that pays for itself in one use.

Jobtalk includes a home study manual, a pocket field-guide to take on jobsites and an audio CD to hear the pronunciations of landscapers most commonly used words and phrases in the green industry. If you are looking for a tool that can make an immediate difference with how your foreman/supervisors communicate with their Hispanic workforce, Jobtalk is it!
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Pick of the Month
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ON MOTIVATION...

Who Moved My Cheese

By Spencer Johnson, M.D.

Amazon.com Price: $13.97
Hardcover - 94 pages (September 1998) Putnam Pub Group (Paper); ISBN: 0399144463

Change can be a blessing or a curse, depending on your perspective. The message of Who Moved My Cheese? is that all can come to see it as a blessing, if they understand the nature of cheese and the role it plays in their lives. Who Moved My Cheese? is a parable that takes place in a maze. Four beings live in that maze: Sniff and Scurry are mice--nonanalytical and nonjudgmental, they just want cheese and are willing to do whatever it takes to get it. Hem and Haw are "little people," mouse-size humans who have an entirely different relationship with cheese. It's not just sustenance to them; it's their self-image. Their lives and belief systems are built around the cheese they've found. Most of us reading the story will see the cheese as something related to our livelihoods--our jobs, our career paths, the industries we work in--although it can stand for anything, from health to relationships. The point of the story is that we have to be alert to changes in the cheese, and be prepared to go running off in search of new sources of cheese when the cheese we have runs out. Dr. Johnson, coauthor of The "One Minute Manager" and many other books, presents this parable to business, church groups, schools, military organizations--anyplace where you find people who may fear or resist change. And although more analytical and skeptical readers may find the tale a little too simplistic, its beauty is that it sums up all natural history in just 94 pages: Things change. They always have changed and always will change. And while there's no single way to deal with change, the consequence of pretending change won't happen is always the same: The cheese runs out.


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Who Moved My Cheese?

BOOKS ON RETAILING...

Why We Buy? The Science of Shopping

By Paco Underhill

Amazon.com Price: $25.00
Hardcover - 255 pages (May 1999) Simon & Schuster; ISBN: 0684849135

In an effort to determine why people buy, Paco Underhill and his detailed-oriented band of retail researchers have camped out in stores over the course of 20 years, dedicating their lives to the "science of shopping." Armed with an array of video equipment, store maps, and customer-profile sheets, Underhill and his consulting firm, Envirosell, have observed over 900 aspects of interaction between shopper and store. They've discovered that men who take jeans into fitting rooms are more likely to buy than females (65 percent vs. 25 percent). They've learned how the "butt-brush factor" (bumped from behind, shoppers become irritated and move elsewhere) makes women avoid narrow aisles. They've quantified the importance of shopping baskets; contact between employees and shoppers; the "transition zone" (the area just inside the store's entrance); and "circulation patterns" (how shoppers move throughout a store). And they've explored the relationship between a customer's amenability and profitability, learning how good stores capitalize on a shopper's unspoken inclinations and desires. Underhill, whose clients include McDonald's, Starbucks, Estee Lauder, and Blockbuster, stocks Why We Buy with a wealth of retail insights, showing how men are beginning to shop like women, and how women have changed the way supermarkets are laid out. He also looks to the future, projecting massive retail opportunities with an aging baby-boom population and predicting how online retailing will affect shopping malls. This lighthearted look at shopping is highly recommended to anyone who buys or sells.


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Why We Buy? The Science of Shopping

 
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ON RETAILING IDEAS ...

1,001 Ideas to Create Retail Excitement (UPDATED EDITION)
B
y Edgar A. Falk

Amazon.com Price: $14.00
Paperback - 304 pages (September 2003) Prentice Hall Trade; ISBN: 0735203431

In a new, completely revised and updated edition of his 1999 classic 1001 Ideas to Create Retail Excitement, public relations and marketing guru Edgar Falk shows small, medium, and large business owners how to make the most of retail opportunities in any economic environment, and teaches all business owners how to think big in the face of growing competition and consumer insecurity.
In our ever-changing economy, Falk's strategies are an absolute necessity for survival and success. Here, he offers a veritable encyclopedia of practical suggestions that show small- to medium-sized retailers how to attract new customers, then goes on to offer solid, time-tested advice on how to keep them coming back, over and over again. From proven-successful ideas for eye-catching window displays, in-store promotions, and special events to tested strategies for market research and publicity, this guide provides everything the small business owner needs to become more aggressive and effective in pulling in customers and fending off competition.


ON RETAILING...

Up Against the Wal-Marts : How Your Business Can Prosper in the Shadow of the Retail Giants
By Dan Taylor, Jeanne Smalling Archer (Contributor)

Amazon.com Price: $11.87
Paperback (February 1996) AMACOM; ISBN: 0814479162

No matter how large the shadow of the mass merchandisers may loom, this book shows small business owners how to turn their knowledge into market share, using a potent arsenal of strategies, tips, and advice to combat price-cutting, regain customer focus, and identify and seize profitable niches. With Wal-Mart and other mass merchandisers devouring the markets of small business, local retailers must rethink their management strategies. This book supplies a set of winning techniques for surviving and even benefiting from this competition, and tells readers what to do to reverse the trend.

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ON RETAILING...

So You Want to Own the Store: Secrets to Running a Successful Retail Operation
By Mort Brown, Thomas Tilling (Contributor)

Amazon.com Price: $11.17

Paperback NTC/Contemporary Publishing; ISBN: 0809232367

Co-written by a retailer with nearly 30 years of experience, this comprehensive handbook provides step-by-step help for the prospective shopkeeper or home-based retail business owner. Included are helpful hints from experienced store owners about every aspect of the business, from choosing a location to training personnel to displaying merchandise.

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ON RETAILING...

Inside Home Depot : How One Company Revolutionized an Industry Through the Relentless Pursuit of Growth
By Chris Roush

Amazon.com Price: $17.47
Hardcover - 266 pages (February 1999) McGraw-Hill; ISBN: 0071340955

Chris Roush nails down Home Depot in this unauthorized portrayal of the retailing titan. Inside Home Depot shows how cofounders Bernie Marcus and Arthur Blank over the past 20 years built their business from two stores in Atlanta into 650 outlets--the world's largest home-improvement retail chain. Roush, a veteran business reporter, finds that much of Home Depot's astonishing financial success comes from its strong "bleeding orange" culture. Home Depot fosters loyalty among workers with the best pay in the industry, generous stock-purchase plans, and first-rate training in home improvement and customer service. Incredibly enough, Blank, the company's chief executive, still spends a third of his time personally training employees--unthinkable for any other CEO of a multibillion-dollar company.

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ON NEGOTIATING...

You Can Negotiate Anything
By Herb Cohen

Amazon.com Price: $7.50

Mass Market Paperback: 255 pages ; Bantam Books; Reissue edition (February 1989)

This book is about negotiation as an integral part of successful human conduct. Mr. Cohen is not only a negotiator by profession, but also by obsession. There are Many helpful hints in this books; for example the Three Crucial variables (Power, Time and Information) and also the 14 applications of power. This book is easy to read and full of real life anecdotes about real negotiations that range from a kid who "successfuly" negotiates with his parents , to shop bargaining and to complex international negotiations as between the US and former USSR. This book will be helpful to all people from all walks of life; negotiation is a part of everybody's life.

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ON MOTIVATION ...

Winning Everyday
By Lou Holtz

Amazon.com Price: $18.17

Hardcover - 208 pages (July 1998) Harperbusiness; ISBN: 0887309046

A master motivator who guided Notre Dame to the 1988 national college football championship, Lou Holtz knows how to win big on and off the gridiron. For business leaders, for recent college graduates struggling on their first job, or for just about anyone who wants to get ahead, Holtz devises a game plan for success: dream, believe, and achieve. "Write down everything you hope to achieve in life," Holtz writes. "Then make sure you do something every day to realize one of your dreams. You are going to encounter adversity but you will also ... take big, satisfying bites out of life." Holtz believes that people are capable of achieving just about anything if they learn to tap into the unrelenting powers inside themselves. He illustrates his points by drawing from moments in his rags-to-riches career as one of America's best college football coaches. Holtz's formula is simple: He calls it "WIN" or "What's Important Now." Holtz writes that if he can do it, anyone can. Despite being raised poor in a beat Ohio river town, later devastated by his parents' divorce, Holtz ended up with the best college football job in the country. Clearly, Holtz can get into the end zone. Follow his advice, and maybe you will, too.


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ON MANAGEMENT ...

The Goal: A Process of Ongoing Improvement
By Eliyahu M. Goldratt, Jeff Cox

Amazon.com Price: $13.97

Paperback - 351 pages 2nd Rev edition (August 1994) North River Pr; ISBN: 0884270610

A MUST READ... Probably the greatest business book ever written in novel form, "The Goal" is a practical guide to problem-solving and management by "continual improvement." However, not only does Alex (the main character) learn about solving problems at the office, but at the home as well. A must read for any manager that has ever said to himself, "I don't need this," or if problems at work seem insurmountable.


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