How May We Be of Service?
Welcome to our Frequently Asked Questions (FAQ) page. Consider this a work-in-progress as we will be adding to this page periodically based on responses from our contact form and various input we receive from the field. Consider this another way we try to do the best, with the best, for the best.
Who is my sales representative?
Who is my customer support representative?
What is on a truckload of bagged goods?
How do I get more specific information?
Visit our contact page and let us know--we will respond quickly and add it to this page if it has relevance.
THANK YOU.
Who or What is Team Total?
Team Total is Total Marketing Associates, Inc. A progressive manufacturer's representative and sales and marketing firm concentrating on products in the Lawn & Garden/Outdoor Living industry. We just celebrated our 33rd year of business in 2010 and look forward to many more years representing America's finest manufacturers to retailers and wholesalers in these key product categories. For more information, click here.
Who is my sales representative and/or customer support representative?
Total Marketing Associates, Inc. has sales associates located throughout the Midwest. We also have regional sales representatives in Eastern, Central and Pacific regions. To locate your representative, or find out if we serve your market area, click here. Most of our associates have full territory responsibility within the Midwest and Central United States. Outside of these areas, they are primarily concerned with calling on co-op dealer members only (Ace, Do-it Best, True Value and Orgill). Let us know how we may be of service, click here.
Who is my customer support representative?
Our customer support representatives cover the entire country. If you are a current customer, and require customer service, click here to locate your representative. We look forward to serving you.
Where can I get pricing?
We do not post our pricing on the Internet. However, we are in the process of working on password protection for customers wishing to get pricing, place orders and check on existing orders online. In the meantime, contact our team and we will get the information you need as soon as possible in the format you want.
What is on a truckload of bagged goods?
Typically (in most states) a truckload of soils/peat/manure is approximately 18-20 pallets; one-half truckload would be approximately 9-10 pallets (The State of Michigan can allow up to 24 pallets on a truck). A truckload of bark/mulch products is typically 24-26 pallets; one-half truckload is 12-14 pallets. A truckload of rock products is between 15-20 pallets; a half truckload is approximately 8 pallets.
To see information by specific bagged good program, click here.
How can I get more specific information?
Use our web-based contact and/or information request forms and we will try to fill your request as soon as possible. If you do not see a selection you are looking for on these forms, then please use the comments box on each form.
I am a Lawn & Garden/Outdoor Living Products Manufacturer. How can Team Total become my Sales and Marketing agency?
Our web site is full of useful information on Team Total (Total Marketing Associates, Inc.). Of course, as a manufacturer's representative, we cannot carry lines that directly compete with our existing manufacturers. However, if you directly manufacture a Lawn & Garden/Outdoor Living product, and wish to have effective sales and marketing representation to America's leading retailers and wholesalers, we would give your product line every consideration and a thorough review by our team to see if there is a fit.
Please send all inquiries along with information about your company and product offering (catalog/brochure, product sample, marketing plan, etc.) to:
TOTAL MARKETING ASSOCIATES, INC.
3740 INDUSTRIAL AVENUE
ROLLING MEADOWS, IL 60008
ATTN: Marketing Department
All information will be kept strictly confidential. We will then respond with a corporate brochure, information, and a time to meet and develop a comprehensive strategy for getting you distribution in the growing Lawn & Garden Market and the territories we serve. We welcome all inquiries and please e-mail us if you have any additional information needs at: . Thank you in advance for your consideration.
Questions, comments or suggestions regarding our site? Specific information requests or customer inquiries? Contact our "Answer Man" at:
