Total Customer Support

To ensure prompt service and support, Total Marketing has developed an extensive customer service, telesales and sales support effort. Our in-house Customer Support Team is the vital link in enabling us to bridge the gap between our sales team, customer and manufacturer. They do the best, with the best, for the best.

The Industry's Best just got Better!

To serve you better, we have structured our Customer Support Team by customer and region. This is to provide you, our valued customer, with the most personalized service and optimal support available. Your dedicated Support Team person will have a better understanding of your needs, be in constant contact with our sales team in the field and office, and manage any customer service issues for your account. Our goal is to continue to provide you with the speed, quality service, answers and information you need to grow your business. To locate your Team Total Customer Support Representative, and their corresponding e-mail address, click on your region using the map below or scroll down. We look forward to meeting your customer service and support needs in the future with the Industry's best team... Total Customer Support.

General Customer Service

For General Customer Service issues, questions or comments about our Support Team, please call our office to contact our Customer Support Team Manager, Lisa Ruscitti, or complete our contact form online.

Order Fulfillment

E-mail orders, questions regarding your order acknowledgment, and access our Office Support & Fulfillment Team. Any orders placed via e-mail, or received via any source, will be acknowledged.
E-mail us at:

General Office Questions & Employment

General questions regarding our office, or regarding employment opportunities, may be directed to our Office Manager Lisa Ruscitti by contacting our office directly.

Locate Your Support Representative

Click on the area of the map where you are located or scroll down.

HEARTLAND

Lynn Vaughan
Lynn provides excellent customer service for our customers in Illinois, Kansas, Missouri an Nebraska.

BIG EAST

Cindy McCarthy
Cindy provides outstanding customer service for our customers the Lower Peninsula of Michigan and the Eastern and Southeastern United States.

GREAT MIDWEST

Jane Krauser
Jane provides winning customer support for our customers in the Upper Peninsula of Michigan, Indiana, Kentucky, Tennessee as well as the north central states of Wisconsin, Iowa and Minnesota.

WILD WEST

Katherine Nemanich
Katherine provides excellent customer support for our valued customers in the southern, western and the southwestern U.S. Also includes Alaska and Hawaii.